Terms & Conditions

Welcome to The Scentor. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

The Scentor is an online perfume brand operating in Pakistan. These Terms & Conditions govern your use of our website and services. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations in packaging, color, or fragrance perception may occur. The Scentor reserves the right to modify or discontinue products without prior notice.

3. Orders & Payments

• All orders are subject to availability and confirmation
• Prices are listed in PKR and may change without notice
• Payments are processed through secure third-party gateways
• The Scentor reserves the right to cancel any order due to pricing errors, fraud, or verification issues

4. Shipping & Delivery

• We offer delivery across Karachi and selected areas of Pakistan
• Estimated delivery times may vary depending on location
• Delivery delays caused by couriers, weather, or unforeseen circumstances are not the responsibility of The Scentor

5. Returns & Refunds

Our 15-day refund policy applies to eligible orders. Returned items must be unused, unopened, and in original packaging. Please refer to our Refund Policy page for full details.

6. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information
• Not misuse or attempt to harm the website or its content
• Not engage in fraudulent, illegal, or abusive activity

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of The Scentor and is protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

The Scentor shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Third-Party Links

Our website may contain links to third-party websites. The Scentor is not responsible for the content, policies, or practices of any external sites.

10. Changes to Terms

The Scentor reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of Pakistani courts.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact The Scentor through our Contact Us page.